Rollback means you can go back to a specific pay period for any of your employees' and effectively delete any pay processing carried out after that pay period. This option only clears pay history. employees' basic records i.e., address and contact details, will not be affected, but all cumulative values, pay histories and absence records will be permanently amended. After rollback, you should re-process each of the employee's deleted pay periods again.
The rollback will affect the Employer Payment Record - EPR for the month concerned. Any changes to PAYE tax and NICs etc will be updated on the Employer Payment Record - EPR for that period. The Employer Payment Record - EPR is not frozen. If an employee's pay is changed through rollback, the Employer Payment Record - EPR will also change.
If an employee's pay is reprocessed after a rollback, the Employer Payment Record - EPR will change again. If you have already paid the HM Revenue & Customs the Employer Payment Record - EPR amount and then you do a rollback and reprocess the pay, the difference between what you have actually paid and the newly calculated amount on the Employer Payment Record - EPR needs to be reconciled in the next payment you make to the HMRC.
For example, You have run and updated the pay for your employees for month 6 and paid the HMRC the Employer Payment Record - EPR amount due for month 6. You then discover a mistake in the pay for one employee in month 6 and do a rollback of the pay for that employee for that month. The original Employer Payment Record - EPR amount for month 6 will now change because one employee's tax and NICs etc will be taken out. If you then rerun the pay for that employee for month 6 using different pay amounts the Employer Payment Record - EPR will change again as the tax and NICs etc are added back in. In your payment to the HMRC in month 7 you should deduct any overpayment, or make up any underpayment, made in month 6.
You should use this facility only as a last resort. We advise that wherever possible you should try to correct any problems by making internal adjustments and corrections between yourself and the employee. A preferable alternative to using Rollback is to use the backup and restore facility. If you perform regular backups, the rollback should rarely be necessary.
Select Employee for Rollback
On Rollback screen click on the word Rollback in the employee's row. Only one employee can be rolled back at a time.
Select Processing Periods to Rollback
This screen lists all the periods in which the pay has been run and updated for the selected employee. The most recently processed periods are at the top of the list. Select which periods you wish to rollback by ticking the adjacent check box. The process period selected and any more recently processed periods highlighted will be then rolled back.
For example: If 10 months pay has been processed and you realise a mistake was made in month 7 which you need to correct, if you tick the check box next to month 7, months 10, 9, 8 and 7 would be rolled back.
Flagged Periods
Please note where a flag is displayed it indicates that Advance Holiday pay has been calculated in that pay period. It is not possible to rollback to a pay period of advance holiday pay. You must instead rollback to the previous period, i.e. the period in which you entered the advance pay.
For example: It is now month 7, in month 5 details of advanced holiday pay were entered for month 6. You now realise an error was made in the holiday pay amount entered for month 6. You cannot rollback to month 6 because it is an advanced period, you must instead rollback to month 5 then reprocess month 5 and 6 and 7 as required.
Rollback Details
This screen details your request for a rollback. The report will tell you the effect of the rollback. It summarises any changes that you should be aware of which will result from rolling back the payrun to the pay period you have selected.
If you do choose to proceed with a rollback, please double check to make sure that you are rolling back the correct period for the correct employee.
Then enter your Sign-in Password to start the rollback.
Rollback Warning
"Please carefully read and check the details of the rollback stated below. When you enter your password to confirm the rollback, the rolled-back data will be permanently deleted. If you think the rollback details are inaccurate, please click on the Cancel button to cancel the rollback."