Employee

Employee Internet Account for this Service

Q1. How can I enable an employee's Internet account?

Q2. How do I disable an employee's Internet account?

Q3. How do I reactivate an Employee's Internet account for this service?

Q4. Why are all the employees not listed in the Employee Internet A/c List?

Q5. How do I edit an employee's E-Mail address if entered incorrectly?

Q6. What do I do if I accidentally send the employee activation mail to a different employee?

Q7. Why an employee is not able to activate his / her account in spite of receiving the activation mail?

Q8. Employee has not received the activation mail that I have sent. What could be the reason?

Q9. What do I do if an employee do not have an E-Mail address?

Q10. Within how many days should an employee activate his/her Internet Account for this service?

Q11. How do I reactivate an employee's Internet account if he/she has not activated it within the specified time?

Q12. How do I provide access rights to an employee?

Q13. How do I withdraw access rights from the employee?

Q14. How can my employee self update his personal details i.e. address, phone numbers, etc. in the payroll?

 

Leaver Administration

Q15. How to process a leaver?

Q16: What should I do if my employee left my employment before the end of the last updated payrun?

Q17: One of my employees is leaving, but with a number of holiday days due to be paid, what leaving date should be entered?

Q18: My employee left my employment today in month 10. However his pay was last updated in month 6. What should I do?

Q19. Can an employee access his / her previous employment Internet account?

Q20. Is it possible to enable a former employee's Internet account for this service?

Q21. How can I enable a former employee's Internet account for this service?

Q22. Can an employee use his / her former Sign-In ID to view his / her current employment payrun details, if both the employers / contractors are using this service?

Q23. Can an employee edit his / her previous employment Internet account details?

 

Employee View/Edit

Q24. How do I add a new employee?

Q25. How do I view my employees list?

Q26. How do I edit my employee details?

Q27. Where can I view/edit my employee's personal details?

Q28. One of my employees got married recently. Where do i change his marital status?

Q29. Where do i view/edit my employee's bank details?

Q30. Where can i view my employee's YTD data?

Q31. Where can i view my employee's previous NI details?

Q32. Is there an option to enter the payment method to my employees?

Q33. What do i do if my employee gets a new tax code during middle of the Tax year?

Q34. Where do i view my employee's NI category change details?

Q35. What do I do If I have entered my employee's National Insurance number wrong?

Q36. Where can i view/edit my employee's Holiday details?

Q37. Is there a provision in your application to view my employee's complete employment details on one screen?

 

Employee Internet Account for this Service

Q1. How can I enable an employee's Internet account?

There are different ways through which you can enable an employee's Internet account.

For a new joiner: While adding a new employee insert the E-Mail address of the employee in the "Employee E-Mail to be used for this Service" field. Employee Internet account details will be sent to the employee's E-Mail address.

For an existing employee:

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Q2. How do I disable an employee's Internet account?

Click on the Employee module in the tasking zone. Select the "Admin Employee Internet A/c" option further click on the "Current Employee Internet Account" submenu. Choose the "No" option under the "Enable Internet A/c Status" field for the respective employee and click on the "Confirm" button corresponding to that employee.

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Q3. How do I reactivate an Employee's Internet account for this service?

Click on the Employee module in the tasking zone. From the drop down list, select the "Admin Employee Internet A/c option" further click on the "Current Employee Internet Account" submenu. Choose the "Yes" option under the "Enable Internet A/c Status" field for the respective employee and click on the "Confirm" button corresponding to that employee. An acknowledgment mail will be sent to the employee. The employee can use his / her previous Sign-In details to access employee Internet account for this service.

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Q4. Why are all the employees not listed in the Employee Internet A/c List?

Employee Internet A/c lists only those employees for whom the System Administrator allocates employee Internet account for this service. You can enable an employee's Internet account for this service in any of the following ways.

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Q5. How do I edit an employee's E-Mail address if entered incorrectly?

Click on the Employee module in the tasking zone. From the drop down list, select the View / Edit Employee Details option. Then from the list of employee click on the View / Edit action button of the respective employee. Further click on the View / Edit button corresponding to "Employee's Payroll Internet Account". Click on the Edit button to insert the "Employee Self Service E-Mail" and click on the Save button.

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Q6. What do I do if I accidentally send the employee activation mail to a different employee?

Your employee can ignore that mail. The mail will not overwrite the employee's existing Sign-In details. Please resend the employee activation mail to the correct employee.

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Q7. Why an employee is not able to activate his / her account in spite of receiving the activation mail?

There might be two reasons

Click on the Employee module in the tasking zone. From the drop down list, select the View / Edit Employee Details option. Then from the list of employee click on the View / Edit action button of the respective employee. Further click on the View / Edit button corresponding to "Employee's Payroll Internet Account". Then click on the Edit button to insert the "Employee E-Mail to be used for this Service" and click on the Save button.

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Q8. Employee has not received the activation mail that I have sent. What could be the reason?

Wrong E-Mail address entered: Please ensure whether the employee's E-Mail address is correct. If it is not, please go through the following steps to edit the employee's E-Mail address.

Click on the Employee module in the tasking zone. From the drop down list, select the View / Edit Employee Details option. Then from the list of employee click on the View / Edit action button of the respective employee. Further click on the View / Edit button corresponding to "Employee's Payroll Internet Account". Then click on the Edit button to insert the "Employee E-Mail to be used for this Service" and click on the Save button.

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Q9. What do I do if an employee do not have an E-Mail address?

Please discuss it with your employee and help your employee to create an E-Mail address so that we can create a Internet account for him / her.

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Q10. Within how many days should an employee activate his/her Internet Account for this service?

An employee should activate his/her Internet account within 30 days from the day the activation mail is sent to him/her. If the employee fails to activate the Internet account for this service within the specified time, go through the following steps to reactivate his/her account.

Click on the Employee module in the tasking zone. From the drop down list, select the "Admin Employee Internet A/c" option further click on the "Current Employee Internet Account" submenu. Then from the list of employee click on the link "Click to Send" to resend the activation mail to the respective employee.

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Q11. How do I reactivate an employee's Internet account if he/she has not activated it within the specified time?

Click on the Employee module in the tasking zone. From the drop down list, select the "Admin Employee Internet A/c" option further click on the "Current Employee Internet Account" submenu. Then from the list of employee click on the link "Click to Send" to resend the activation mail to the respective employee.

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Q12. How do I provide access rights to an employee?

By default, an employee will have access to view all his/her Internet account details. Apart from that, you can provide access rights to an employee for the following.

Click on the Employee module in the tasking zone. From the drop down list, select the "Employee Access Rights" option further click on the "Current Employee Access Rights" submenu. Select "Yes" option under the "Allow Address & Phone Self Update" heading for the respective employee, and click on "Confirm" button.

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Q13. How do I withdraw access rights from the employee?

You can disable an employee's access rights in the following way.

Click on the Employee module in the tasking zone. From the drop down list, select the "Employee Access Rights" option further click on the "Current Employee Access Rights" submenu. Select "No" option Under the "Allow Address & Phone Self Update" heading for the respective employee and click on "Confirm" button.

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Q14. How can my employee self update his personal details i.e. address, phone numbers, etc. in the payroll?

Firstly you should ensure the employee concerned has access to his own Employee Internet Account. To do this select Employee from the Tasking Zone, then further select View /Edit Employee Details If the employee does not have an Employee Internet Account, click on the "Enable Internet Account" link in the second column and then enter the employee's personal e-mail address in the boxes and click on Save.

Once the employee has his own Employee Internet Account select "Employee Access Rights" further select "Current Employee Access Rights" submenu from the Employee section of the Tasking Zone. On the screen that loads, select "Yes" in the "Allow Address and Phone Self Update" column and then click on "Confirm" button and "Done" button. This will allow the employee to access and update his personal details next time he signs in to his Employee Internet Account.

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Leaver Administration

Q15. How to process a leaver?

In Leaver Administration of the Employee Details section you can process any employee who is leaving your employment. They may be leaving because of resignation, retirement, dismissal, death or any other reason.

As part of the leaver process, you will be required to run and update the final payrun for the employee, including holiday payments, redundancy payments etc. where applicable. A P45 will then be produced which can be printed and/or E-Filed.

Select Leaver

To begin, select "Employee" from the Tasking Zone, further select "Leaver P45 Administration" submenu. From the list of employees the employee you wish to process as a leaver by clicking on the "Process Leaver P45" link in his/her row.

Leaving Date

Here you can see the name and details of the employee you have selected. Please double check that you have selected the correct employee. If you have selected the wrong employee, go back a page and re-select.

Last Payrun Date (Payrun Period)

This is the date on which the pay for the selected employee was last run and updated. The corresponding tax period number is also displayed for reference.

Leaving Date

Enter here the date on which the employee left your employment. The leaving date that is entered must fall after the Last Payrun Date.

For example: If the last payrun date was 31/10/2024 only leaving dates on or after 01/11/2024 may be entered. A valid leaving date must be entered before you can proceed to process the employee's final payrun.

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Q16. What should I do if my employee left my employment before the end of the last updated payrun?

You should rollback the last payrun for this employee, enter the leaving date and click on the continue button to process the employee's final pay up until the leaving date.

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Q17. One of my employees is leaving, but with a number of holiday days due to be paid, what leaving date should be entered?

The leaving date should always show the last date the employee actually worked for you even if you have paid them some holiday pay or pay in lieu of their notice.

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Q18. My employee left my employment today in month 10. However his pay was last updated in month 6. What should I do?

Enter today's date as the leaving date. The final payslip will run from the start of month 10 to today's date. Months 7, 8 and 9 can be skipped.

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Q19. Can an employee access his/her previous employment Internet account?

Yes, an employee can use his/her former Sign-In ID to access his/her previous employment Internet account. For this, the employee should request the former employer/contractor to enable his/her former Internet account for this service.

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Q20. Is it possible to enable a former employee's Internet account for this service?

Yes, it is possible to enable a former employee's Internet account for this service. To enable a former employee's Internet account for this service, please go through the following steps.

Click on the "Employee" module in the tasking zone. From the drop down list, select the "Admin Employee Internet A/c" option. Select the "Former Employee Internet A/c" option. Choose the "Yes" option under the "Enable Internet A/c Status" field for the respective employee and click on the "Confirm" button corresponding to that employee. An acknowledgment mail will be sent to the employee. The employee can use his / her previous Sign-In details to access employee Internet account.

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Q21. How can I enable a former employee's Internet account for this service?

Click on the Employee module in the tasking zone. From the drop down list, select the "Admin Employee Internet A/c" option. Select the "Former Employee Internet A/c" option. Choose the "Yes" option under the "Enable Internet A/c Status" field for the respective employee and click on the "Confirm" button corresponding to that employee. An acknowledgment mail will be sent to the employee. The employee can use his / her previous Sign-In details to access employee Internet account.

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Q22. Can an employee use his / her former Sign-In ID to view his / her current employment payrun details, if both the employers / contractors are using this service?

No, an employee cannot use his / her former employer / contractor Sign-In ID to view his / her current employment payrun details. The employee will be provided with a new Sign-In ID by the current employer / contractor to view his current employment payrun details.

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Q23. Can an employee edit his / her previous employment Internet account details?

No, the employee cannot edit his / her previous employment Internet account details, but he / she can always view or print it, if required.

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Employee view/edit

Q24. How do I add a new employee?

To add a new employee go to Employee section on the tasking zone and click on Add New Employee . It will direct you to create or add a new employee.

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Q25. How do I view my employees list?

Click on the Employee module in the tasking zone. From the drop down list, select the View / Edit Employee details option. Then from the list of employee click on the View / Edit action button of the respective employee to view his details.

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Q26. How do I edit my employee details?

Click on the Employee module in the tasking zone. From the drop down list, select the View / Edit Employee details option. Then from the list of employee click on the View / Edit action button of the respective employee to edit his details.

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Q27. Where can I view/edit my employee's personal details?

Click on the Employee module in the tasking zone. From the drop down list, select the View / Edit Employee details option. This displays a list of all your employees. Now click on the view/edit link corresponding to the employee to view/edit his personal details.

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Q28. One of my employees got married recently. Where do i change his marital status?

You can change your employee's marital status in his personal details section.

Click on the Employee module in the tasking zone. From the drop down list, select the View / Edit Employee details option. This displays a list of all your employees. Now click on the view/edit link corresponding to the employee to edit his personal details. Click on the edit button and now select his marital status from the drop down list and click on save button to save the changes you made.

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Q29. Where do i view/edit my employee's bank details?

Click on the Employee module in the tasking zone. From the drop down list, select the View / Edit Employee details option. This displays a list of all your employees. Now click on the view/edit link corresponding to the employee to view/edit his bank details.

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Q30. Where can i view my employee's YTD data?

Click on the Employee module in the tasking zone. From the drop down list, select the View / Edit Employee details option. This displays a list of all your employees. Now click on the view / edit link corresponding to the employee to view / edit his YTD pay data.

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Q31. Where can i view my employee's previous NI details?

Click on the Employee module in the tasking zone. From the drop down list, select the View / Edit Employee details option. This displays a list of all your employees. Now click on the view/edit link corresponding to the employee to view/edit his YTD pay details. This screen also displays current NI, Total NI and other pay data.

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Q32. Is there an option to enter the payment method to my employees?

Yes. Internet Payroll provides you an option to choose type of payment method for the employee. To select the type of payment method, simply go Employee module in the tasking zone. From the drop down list, select the View / Edit Employee details option. This displays a list of all your employees. Now click on the view / edit link corresponding to the employee to view / edit his Employment details. Click on View / Edit button against Employment details and choose the required payment method.

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Q33. What do i do if my employee gets a new tax code during middle of the Tax year?

When a P9 is issued at any point in a tax year that details the new tax code and a start date, you can enter the new tax code in our Internet Payroll. Click on the Employee module in the tasking zone. From the drop down list, select the View / Edit Employee details option. This displays a list of all your employees. Now click on the view / edit link corresponding to the employee to Add a new Tax code.

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Q34. Where do i view my employee's NI category change details?

Click on the Employee module in the tasking zone. From the drop down list, select the View / Edit Employee details option. This displays a list of all your employees. Now click on the view/edit link corresponding to the employee to view/edit his NI Category details.

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Q35. What do I do If I have entered my employee's National Insurance number wrong?

You can edit the NINO by clicking on the Employee module in the tasking zone. From the drop down list, select the View / Edit Employee details option. This displays a list of all your employees. Now click on the view / edit link corresponding to the employee to view / edit his NI Category details. Here click on Edit NINO button to enter the correct number and save the changes.

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Q36. Where can i view / edit my employee's Holiday details?

Click on the Employee module in the tasking zone. From the drop down list, select the View / Edit Employee details option. This displays a list of all your employees. Now click on the view / edit link corresponding to the employee to view / edit his Holiday details. You can find your employee's holiday balance, holidays accrued and also holiday scheme the employee is assigned for.

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Q37. Is there a provision in your application to view my employee's complete employment details on one screen?

Yes. Internet Payroll makes your life easy by providing complete employment details of an employee on one single screen. You can also edit the employee's details on the same screen. To access the screen, Click on the Employee module in the tasking zone. From the drop down list, select the View / Edit Employee details option. This displays a list of all your employees. Now click on the view / edit link corresponding to the employee to view / edit his complete employment details.

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